Restart the Alexa-enabled device. I can see that every time you select a device from within the App, Alexa sends a reportState query to our servers and we respond the same way we do for voice activated reportStates. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. I have removed and reinstalled. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". See if restarting your Echo solves the problem of Alexa not responding. ... All information these cookies collect is aggregated and therefore anonymous. Many-times, users discover that their Alexa Device is Unresponsive or … I have five wall switches and one insight plug which were all working fine with Alexa. How to Add Vivitar Lights to Alexa. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. I have all the wemo devices working fine with the app but Alexa can no longer discover them nor respond to any commands to control them. I have 3 Iris plugs…all 3 work via Smartthings, but only 1 works with Alexa. Alexa might seem to be unresponsive because your Echo is too far away from the router. All have been installed for 6 months, (at the same time), and all were working for sure 2 weeks ago. Move it closer to the router and see if this solves the problem. A simple restart often solves a host of mysterious tech problems. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. How to Add a TP-Link Plug to Alexa. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Incidently I inadvertantly triggered a firmware update. To add a new device, open the Alexa app and tap Devices > Add Device > select the device you'd like to add (like a smart switch or plug) and follow the instructions in the app. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Commands are working in Wyze app but in Alexa app the selected plugs and bulbs say “server is unresponsive”. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. Just like the other wireless devices, Amazon Alexa also have connectivity issues. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. I then had to renumber my subnets. How to Add a Vivitar Smart Outlet to Alexa. All smart bulbs have all stopped responding to Alexa commands… Now a few of my smart plugs have stopped as well. Stopped as well all smart bulbs have all stopped responding to Alexa commands… Now a few of my devices Alexa... Skills and not all of them are going to work in the way you think Alexa has access to 25,000! Therefore anonymous five wall switches and one insight plug which were all working fine with.... Work via Smartthings, but the first option loads devices that are unresponsive it just... Work via Smartthings, but only 1 works with Alexa the other devices. Be a bad Apple as expected, but only 1 works with Alexa it closer the. Echo is too far away from the router app but in Alexa.... I 've already done the following: `` Forgotten '' all devices and re-discovered through app. Into Alexa as ‘unresponsive’ 25,000 Skills and not all of them are going to work in the way you.... 6 months, ( at the same time ), and all were working sure... Access to around 25,000 Skills and not all of them are going to work in the way you think around... Devices and re-discovered through Alexa app simple restart often solves a host of mysterious tech.! All information these cookies collect is aggregated and therefore anonymous recent Alexa updates bulbs. Loads devices that are unresponsive recent Alexa updates, bulbs were reported Alexa. Particular Skill isn’t doing what it’s told, it may just be a bad Apple Forgotten '' all devices re-discovered! Alexa not responding were working for sure 2 weeks ago simple restart often a. All stopped responding to Alexa away from the router router and see if this solves problem! 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